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The Collectors Exchange

A little now.
Your bag, in time.

Reserve an eligible pre-owned handbag in our shop and pay over time. We hold the bag until it is paid in full.

20%Minimum deposit
60 daysTo pay the balance
0%Interest · no setup fee

How our layaway works

  1. Choose your bag. Contact us about a handbag currently in our shop. We’ll confirm availability and whether it is eligible for layaway. Consigned bags require the consignor’s approval.
  2. Agree to the details. Review the bag’s photographs, condition and disclosed wear. We provide a written agreement with the item, total price, deposit, balance, exact due date, cancellation terms and pickup or shipping arrangements.
  3. Reserve it with 20% down. Your deposit counts toward the total. The bag is reserved only after we accept the agreement and your deposit clears. An inquiry alone does not hold an item.
  4. Pay at your pace within 60 days. Make additional payments in amounts that suit you through the methods listed in your agreement. There are no automatic withdrawals. We record each payment and provide a receipt and updated balance. You can pay early without a penalty.
  5. Collect your bag. Pickup or agreed shipping is arranged after the full balance clears. The bag stays with us until then.

See a payment example

Illustration only. Your written agreement states the actual total and exact final due date.

The details, clearly stated

Price, tax and shipping

The agreed price is locked for your plan. Applicable sales tax and any shipping charges are stated before you pay the deposit and included in the written total. We charge no interest, setup fee or layaway cancellation fee. Discounts, if any, are agreed before the plan starts.

Cancellation and refunds

You may cancel before the bag is released by contacting us. We refund all layaway payments, including the deposit, to the original payment method or methods. Refunds are initiated within seven business days; bank processing may take longer. If we cannot supply the agreed bag, we cancel the plan and refund all payments.

Missed deadline and grace period

The balance is due 60 calendar days after the deposit clears; the exact date appears in your agreement. If it is unpaid, we contact you using the details you provided and allow seven additional calendar days. If the balance is still unpaid when the grace period ends, we cancel the plan, return the bag to available inventory and refund all payments. Any extension must be agreed in writing.

Condition and returns after pickup or delivery

These are pre-owned bags. Review the item’s condition and ask for additional photos before reserving it. The applicable return terms are provided in writing before your deposit; layaway does not replace those terms or any rights you have under applicable law.

Ask about a layaway plan

No payment is collected here. Tell us which bag interests you and we’ll confirm eligibility and send the written details.

This opens your email app with your inquiry filled in. Sending an inquiry does not reserve a bag.